Shipping Policy
Order Processing
All orders are processed and dispatched within 1–2 business days of purchase. You'll receive a confirmation email with tracking information once your order ships.
Delivery Times
We ship internationally, with delivery typically taking 7–12 business days depending on your location. Please note that these are estimated timeframes — customs processing, local courier delays, or high-demand periods (holidays, sales events) may occasionally extend delivery.
Order Tracking
Once your order has shipped, you'll receive a tracking number via email so you can follow your package every step of the way.
Shipping Delays
While we work hard to ensure timely delivery, factors outside our control (customs clearance, weather, carrier delays) can occasionally affect shipping times. We appreciate your patience and are happy to help track down any orders that seem delayed.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for delayed or lost packages resulting from incorrect or incomplete address information provided by the customer.
Questions?
If you have any questions about your order or our shipping process, feel free to contact us at [your support email] — we're happy to help.